Frequently Asked Questions
Everything you need to know about our handcrafted jewelry and your orders.
What materials are used in Melinda Maria jewelry?
We use high-quality materials including 18k gold plated brass, sterling silver, and our custom-cut simulated diamonds and semi-precious stones to ensure long-lasting shine and durability.
Does your jewelry contain nickel?
No, all of our jewelry is 100% nickel-free and lead-free, making our pieces safe for those with sensitive skin.
How should I care for my jewelry?
To maintain the brilliance of your pieces, avoid contact with perfumes, lotions, and water. Store your jewelry in its original pouch or a lined jewelry box when not in use.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale unless there is a manufacturing defect.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location but generally take 10-21 business days.
Do you offer a warranty on your products?
Yes, we provide a 1-year warranty that covers any manufacturing defects. If your piece experiences unusual wear or breakage, please contact our support team with your order number.